TERMS AND CONDITIONS OF SALE (TCS) – TANY MENA
ARTICLE 1: PURPOSE AND SCOPE
These Terms and Conditions of Sale (TCS) govern the contractual relationship between TANY MENA (hereinafter the "Seller") and any natural or legal person (hereinafter the "Buyer" or the "Customer") making a purchase on the website www.tanymena.com.
ARTICLE 2: NATURE OF PRODUCTS AND REGULATORY LIABILITY
2.1. Nature of products: The products marketed by TANY MENA are exclusively raw materials (vegetable oils, vegetable butters, mineral or vegetable powders, sugars) for cosmetic use.
2.2. Regulatory status: These products do not constitute "finished cosmetic products" within the meaning of Regulation (EC) No. 1223/2009. Consequently, no Product Information File (PIF) is attached to mixtures prepared by the user.
2.3. Customer liability: The Customer acknowledges being the final formulator of their own preparations. TANY MENA's liability is strictly limited to the conformity of the raw material delivered. TANY MENA shall not be held liable for damages resulting from:
- Improper handling or lack of hygiene during mixing.
- Bacterial contamination after opening or mixing.
- An allergic reaction due to the absence of a prior tolerance test.
ARTICLE 3: DISTRIBUTION NETWORK (MLM)
The ambassadors of the TANY MENA network act as independent distributors. They are required to comply with the brand's communication charter. TANY MENA disclaims all liability for advice given by network members that deviates from official inspiration rituals or attributes therapeutic or medical properties to the products.
ARTICLE 4: PRECAUTIONS FOR USE AND SAFETY
4.1. Tolerance test: The Customer agrees to perform a skin tolerance test (inner elbow) 48 hours before any use of the raw material or its mixture.
4.2. Use: The products are intended for external use only. They must not be ingested.
4.3. Storage: Raw materials must be stored away from light, heat, and humidity. Once a mixture has been prepared (especially with water), stability is no longer guaranteed and the product must be used immediately.
ARTICLE 5: ORDERS AND PAYMENT
Prices are indicated in Euros including VAT. Payment is due immediately upon ordering. TANY MENA reserves the right to cancel any order in the event of a payment dispute or stock error.
ARTICLE 6: DELIVERY AND RECEPTION
Products are delivered to the address indicated by the Customer. It is the Customer's responsibility to check the condition of packages upon receipt. Any anomaly (missing or broken product) must be reported to TANY MENA customer service within 48 hours.
ARTICLE 7: RIGHT OF WITHDRAWAL
In accordance with Article L221-18 of the French Consumer Code, the Customer has 14 days to exercise their right of withdrawal. However, for reasons of hygiene and health protection, this right does not apply to products whose seal or security seal has been broken after delivery.
ARTICLE 8: DATA PROTECTION (GDPR)
The data collected is necessary for order management. The Customer has the right to access, rectify, and delete their personal data upon simple request at contact@tanymena.com.
ARTICLE 9: INTELLECTUAL PROPERTY
All elements of the website (texts, visuals, Aina, Fandrarana, Tsara Endrika, Belle des Hautes Terres rituals) are the exclusive property of TANY MENA. Any reproduction, even partial, is strictly prohibited without authorization.
ARTICLE 10: DISPUTES AND MEDIATION
These TCS are subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action. Failing that, the courts within the jurisdiction of TANY MENA's registered office shall have sole jurisdiction.